Pre sales service: provide professional consultation
Provide customer type selection information, and suggest referring to the process plan
Machine tool operation demonstration or exchange of machine tool experience
Configure machine tool accessories according to customer needs
After sales service: one-stop technical support
Imported machine tools
Provide documents required for import approval
Customs declaration, clearance and transportation
Provide door-to-door service after customs clearance until the machine is unloaded, unpacked and in place
Installation of the machine
Free installation, debugging, leveling, accuracy checking and acceptance
Free training for operators on safe use and maintenance
During the warranty period, free maintenance and spare parts shall be provided for the reason of machine manufacturing
Lifetime paid maintenance service beyond the warranty period
Commitment on service time. After receiving the customer's complaint call:
Respond within 24 hours from Monday to Friday
Saturday and Sunday, arrive at the scene within 48 hours
National holidays, arrange personnel as soon as possible